What if my tutor joins class late or skips at all?
If your tutor doesn’t join class even after 20 minutes of its scheduled time, you should report it to DocExams immediately using our WhatApp, Imo or other social contacts. We will try to communicate with your tutor through his/her available contacts. If he/she doesn’t show up within 30 minutes of your class start time, your class will be postponed and you can join the next class as per its schedule.
Related FAQS
- What is your Qbank refund policy?
- How do I rate or review a tutor?
- How to request a refund?
- Why I don’t see PayPal option?
- Is there any way I can get a discount?
- I didn’t receive activation email. What should I do?
- Why no student contacted me yet, waiting for days?
- What forms of payments you accept?
- We are a medical school/college/university. Can we take Docexams courses as well?
- Can I transfer my refund amount from one tutor / course to another?
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