Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- How do I set my availability for tutoring?
- Can you help me find my old tutor at your website with whom I have already taken classes?
- What is “verify qualification” step? Why it is necessary?
- Who writes Interface’s questions?
- How do I update/edit my profile?
- How much money can I earn?
- Is there any way I can get a discount?
- What should I do if my student(s) is not in virtual classroom?
- How do I rate or review a tutor?
- Can I transfer my refund amount from one tutor / course to another?
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