Why can’t I access my account? What can I do?
If you are having a problem logging in to your account, or seeing the error message "Invalid Login Details", there may be a number of reasons for this:
- The email/ password combination you are entering is incorrect.
- There is a spelling mistake in the email/ password you have entered. To avoid this please ensure there are no spaces before, or after your email/ password. And, that you have double checked the spelling of both.
If you are still experiencing login issues, you can reset your password through forgot password option.
Related FAQS
- How to request a refund?
- Can I login to my account dashboard using Facebook or Google+?
- What is “verify qualification” step? Why it is necessary?
- How can I manage my offered courses?
- Why I haven’t received my payment yet?
- Do you perform background checks on the tutors?
- I don’t agree with my tutor’s sent proposal, what should I do?
- What time zone is my course in?
- How can I review my students’ testimonials?
- What are general conditions to create your course at DocExams.com?
FOLLOW US